Privacy Policy

At WaveLens, we take your privacy and the security of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and make purchases.

1. Data Controller
The entity responsible for processing your personal data is:
WaveLens
Email: help@thewavelens.com

2. Personal Data We Collect
We collect the following information when you interact with our website:

• Identification data: First and last name, email address, phone number

• Shipping information: Delivery address, zip code, city

• Payment information: Purchase details such as payment method and transaction data (processed through secure payment platforms)

• Device information: IP address, browser type, browsing history, and other technical metrics

3. Purposes of Processing
We use your personal data to:

• Manage and fulfill your orders

• Send order confirmations, invoices, updates, and other purchase-related communications

• Improve your experience on our website

• Offer personalized promotions and special deals (only with your explicit consent)

• Comply with our legal and tax obligations

4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:

• Contract performance — to process and fulfill your purchase

• Explicit consent — for marketing communications and personalized offers

• Legal obligations — such as tax and regulatory requirements

5. Your Data Rights
You have the following rights regarding your personal data:

• Access your personal data and receive a copy

• Correct inaccurate or incomplete data

• Request deletion of your data when it is no longer needed for the purposes it was collected

• Object to processing in certain circumstances

• Restrict processing in specific cases

• Data portability — receive your data in a structured, commonly used format and transfer it to another controller

To exercise any of these rights, please contact us at help@thewavelens.com

6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations (e.g., tax requirements). Once that period has elapsed, your data is securely deleted.

8. Cookies
We use cookies to enhance your experience on our website, personalize content, and analyze web traffic. You may accept or decline cookies through your browser settings. For more information, please refer to our Cookie Policy available on this website.

9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be published on our website along with the date of the most recent update. We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Contact
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at help@thewavelens.com